Privacy Policy

Privacy Policy for Bernie’s Gardening

Introduction Bernie’s Gardening (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (berniesgardening.com.au) or engage with our services.

1. Information We Collect We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you request a quote or contact us.
• Service Details: Information related to your garden or lawn service needs.
• Payment Information: Billing details and transaction history for payments.
• Website Usage Data: IP address, browser type, device information, and browsing behavior through cookies and analytics tools.
• Other Information: Any additional details you voluntarily provide when communicating with us.

2. How We Use Your Information We use your personal information to:

• Provide, manage, and improve our gardening and lawn care services.
• Respond to your inquiries and requests, including quotes and consultations.
• Process payments and send invoices or receipts.
• Communicate updates about our services, promotions, and relevant content (with your consent).
• Analyze website usage to enhance user experience and improve our website.
• Comply with legal and regulatory obligations.

3. Sharing Your Information We do not sell your personal information. However, we may share your data with third parties in the following circumstances:

• Service Providers: Trusted partners who assist us in providing services, such as payment processors, scheduling tools, or marketing platforms.
• Legal Requirements: If required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

4. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect website usage data and enhance your browsing experience. By using our website, you consent to the use of cookies.

• Types of Cookies:
  • Necessary cookies for website functionality.
  • Analytics cookies to track site performance.

You can manage or disable cookies through your browser settings. However, some features of our website may not function properly without cookies.

5. Your Rights You have the following rights regarding your personal information:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a regulatory authority if you believe your data is being mishandled.

To exercise these rights, please contact us by email using the contact form.

6. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no online transmission or storage system can be completely secure, and we cannot guarantee absolute security.

7. Third-Party Links Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. Please review their privacy policies before sharing any personal information.

8. Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for the latest information. Significant changes will be communicated on our website or directly to you if required by law.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via the contact form on our website or by phone at 0466 099 177.

Thank you for trusting Bernie’s Gardening with your personal information. We are committed to providing a secure and transparent experience for all our customers.